Our Servicing packages 

Platform lift servicing is like a service for a car — but for your lift. It ensures your lift stays safe, compliant, and running efficiently.

During each service visit, our qualified engineers will:

• Inspect mechanical and electrical components
• Update lubricants
• Make necessary adjustments
• Check safety systems
• Ensure full operational performance

Why Regular Servicing Matters

• Prevent Wear and Tear – Routine maintenance reduces long-term component damage and keeps your lift running smoothly.
• Maximise Lift Lifespan – Ongoing care extends your lift’s working life and reduces costly repairs.
• Reduce Breakdowns – Early detection of small issues prevents unexpected downtime.
• Ensure Safety & Compliance – Regular servicing keeps your lift compliant with LOLER and other safety regulations, protecting users and operators.

What Happens If a Repair Is Required?

If your lift develops a fault, we will:

• Carry out a full health check to diagnose the issue
• Assess the cause and determine the necessary corrective work
• Provide a clear, transparent quotation detailing:
• Required parts
• Labour costs

Your service visit is included in your maintenance agreement. Any replacement parts or additional labour for repairs are quoted separately, and we never proceed without your approval.

Choosing the Right Package

Minimum Package

• 1 annual service visit
• Annual condition report
• Ideal for low-usage lifts
• Cost-effective compliance coverage

Standard Package

• 2 service visits per year
• Annual performance report
• Suitable for moderate usage lifts

Advanced Package

• 4 service visits per year (quarterly)
• Detailed quarterly reports
• Perfect for higher-traffic lifts

Comprehensive Package

• Monthly servicing (12 visits per year)
• Monthly reporting & LOLER compliance support
• Priority repair response & 24/7 emergency call-out
• Best for high-usage or critical-access lifts

Benefits of a One-Year Service Agreement

• Reduced Downtime: Regular inspections help avoid unexpected breakdowns
• Predictable Costs: Fixed annual pricing makes budgeting easy
• Priority Support: Advanced & Comprehensive customers get rapid response for urgent issues
• Early Fault Detection: Frequent inspections catch small problems before they become expensive
• Compliance Assurance: Keep your lift compliant with LOLER and safety regulations
• Peace of Mind: Operate confidently knowing your lift is professionally maintained

What’s Included in Every Agreement

• Scheduled servicing visits (based on package)
• Preventative maintenance
• Safety checks
• Lubrication & minor adjustments
• Compliance guidance

Advanced & Comprehensive Packages additionally include:

• Enhanced reporting frequency
• Priority response support

Comprehensive Package additionally includes:

• Monthly inspections
• 24/7 emergency support
• Full compliance documentation
• Pricing & Payment Terms

Annual Fee: Covers all scheduled service visits and routine maintenance included in your chosen package.

Repairs & Additional Labour: Replacement parts or extra labour outside routine servicing are quoted separately and fully explained before work begins.

Payment: Upfront payment activates your service agreement, ensuring uninterrupted scheduled visits throughout the year.